Refund Policy

Refund Policy

The Narbis Technology comes to you with a limited 30­day money back guarantee. DG Ventures, Corp. will accept returns and exchanges from customers who have purchased Narbis Technology under specific conditions. Narbis Technology is not shipped for simply review or approval. Lack of proper use or non­use will void the 30­day money back guarantee. If a completed order is canceled before shipment, a $50 cancellation fee will apply. For shipped packages that are returned, undeliverable or refused, a 25% restocking fee will apply. To request a return, please contact DG Ventures, Corp. at: techsupport@narbis.co. If your return is approved, you will be issued a RAN, (Return Authorization Number). We DO NOT accept returns without an RAN. All returns must be requested within 30 days of the date on the packing slip or sales receipt and postmarked within 5 days of receipt of the RAN.

All return items must be safely packaged in like new condition and contain all original product manuals and documentation. The customer must provide the original packing slip, a sales receipt, or a clear copy of the packing slip or sales receipt showing the date of purchase.
The RAN must be clearly labeled on the front of the return package. Again, we will NOT accept a return without an RAN. DG Ventures, Corp. requires that you ship your return be insured for the amount of the purchase and by way of a standard shipping service with shipment tracking capabilities. We will not accept responsibility for lost packages and no credit will be given for lost returns.

Appropriate credit will be issued within thirty (30) days upon receipt of the product and compliance with these return conditions. SHIPPING AND HANDLING ARE NON­REFUNDABLE. A 25% RESTOCKING FEE OF THE TOTAL PURCHASE PRICE WILL BE APPLIED TO ALL AUTHORIZED RETURNS.

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